ProblemIn the last few years, I’ve had the pleasure of kicking off lots of new relationships with both engineers and managers. I’ve learned…
ProblemMore and more often with startup companies, incident management doesn’t exist or is very minimal. The result is almost always the same: people operate…
ProblemI was working as a manager of an eight-person in an operational team. I learned that a team member had pushed code to production without…
ProblemA lot of people on our team work remotely from France and UK. I’ve noticed that engineers with remote experience are able to embrace…
ProblemI was called in as an Escalation Manager for a fire issue at a US datacenter during a banking holiday in France. As you can…